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Legal Documents

Legal Documents (4)

Thursday, 27 February 2014 14:54

Disclaimer

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The London Teacher Training College does not provide advice. These pages therefore contain general information only.

We have made all reasonable efforts to give you accurate information. The facts stated are our honest opinion and any facts given are true to the best of our knowledge and belief. However, before taking any step important to you, you should rely wholly on your own enquiries and take advice where appropriate. We rely on providers and suppliers to provide and produce this information to us and on them for updating and constant supply to us. We also rely on carriers to comply with our requests.

We do not endorse or approve any particular item or course. We will not have liability in connection with:

  • Any third party item
  • Any delay in provision of such item

We make no warranty or representation about:

  • Anything contained on this site
  • Time of supply
  • Fitness for purpose

You are responsible for choosing the appropriate course/product for your needs.

We will be liable for any loss or injury caused by our negligence:

  • Up to a maximum liability of the amount paid to us under the relevant contract
  • Provided such loss is notified to us in writing within 14 days of such loss, but not otherwise, unless that is excluded by law when we will exclude liability up to the extent allowed.

This Disclaimer forms part of the terms of our contract with you. For our further and fuller terms please read Terms & Conditions.

Thursday, 02 January 2014 15:08

Privacy Statement

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We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

  1. your name
  2. address
  3. phone number
  4. email address
  5. credit/debit card details (These are not stored on our web server for security)

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

If you have any questions/comments about privacy, you should contact us.

Thursday, 02 January 2014 15:07

Returns Policy

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The Distance Selling Regulations would ordinarily say that you have 7 days from the date of confirmation from us of your order to change your mind and cancel the order. In that case we would provide a full refund less the direct cost to us of the return of any items already delivered to you which (unless this is seen as a breach of the Distance Selling Regulations) would include the direct cost to us of their carriage to you and their return. However, as you consent to the service being provided immediately and as they are provided by software which you open, these regulations do not apply.

We want you to be delighted with any service we provide to you. Whilst our legal position is spelt out in plain English above and in our Terms & Conditions, we will consider a refund in any case where we consider that there is proper cause for complaint. We will do all we can to assist you in this case.

The London Teacher Training College
Dalton House
60 Windsor Avenue
London
SW19 2RR
Tel: 0208 133 2027
F
ax: 0208 242 6527

Thursday, 02 January 2014 15:06

Terms & Conditions

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General Entry Requirements

Age :  There is no upper age limit to studying at LTTC. You should be at least 18 years old upon enrolment. If you are below this age, we may still consider you for admission but please contact us for more details. By enrolling onto a course with the London Teacher Training College you accept these terms and conditions.

Offer & Acceptance

Nothing on this site constitutes an offer in a legal sense. When you contact us you offer to pay for our service and we are free to accept or reject that offer. All our services are dependent on payment being received from you as agreed before we accept your offer or in default of agreement forthwith upon that acceptance. You are responsible for ensuring that your chosen course or product is suitable for meeting your needs. Further, practical details are found in other parts of this site and you agree to be bound by those.

If you register under any offer of discount or promotional code, please ensure that the discount is applied at the time of registration as it cannot be refunded after this point

Warranty

We will do all we reasonably can to provide the items you request but you agree that we are under no strict legal obligation to do so at any specific time or place, provided we have used all reasonable endeavors. Time is not the essence of this contract. The creation of a web site or other products offered by us is included in these terms. Should a postal delivery not arrive by post within 28 days of being ordered, we will launch an investigation with the appropriate postal service.

Delivery

Where hard copy or CD is requested, this will normally be sent out by first class post. At our discretion, we may send items by Recorded Delivery or International Signed For post. Items can then be tracked by using the trace number.

Where a courier service is requested, this will be at cost price to the purchaser. rates will vary from country to country. We will endeavor to ensure that your course materials reach you safely. However, we are not responsible for third party mail services and therefore cannot guarantee delivery.
Electronic copy is sent at our own expense to all students. Upon successful completion of the course, a certificate is sent out once only at our expense. We are not responsible for third party mail services and therefore cannot guarantee delivery. Should your certificate not be delivered to you by a third party mail service, we will send a replacement at your own expense.

We reserve the right to cancel any course or classroom based programme due to insufficient enrolments or for other reasons we deem valid . In this instance a full refund of any fees or deposit payment will be made within seven days of our giving notice of cancellation.
We accept no liability whatsoever for any additional costs you may have incurred prior to notice of cancellation.

Indemnity

You agree to indemnify us against any loss or damage caused to us or our site or it's reputation as a result of any failure by you or on your behalf to comply with these terms & conditions.

Ownership of data supplied

We own the data in our database/s and on our website, except that supplied by you. You cannot copy it, publish it or reproduce it to any third party without our express agreement in writing.

Amendments

This agreement cannot be amended save by our amending these terms on this page. Such amended items take effect 14 days after they are first posted. You agree it is your responsibility to check here for any changes.

Currency

All figures mentioned on this site or by our representatives are £ sterling or US Dollar unless we agree in writing. We will accept payment in Euros.

Our Disclaimer

See our basic Disclaimer page for our plain English position. Whilst we will use all reasonable efforts to provide the service we offer, our liability in so far as we can exclude it in law, is so excluded except up to the amount of monies paid to us by you for the service in question. We give no representation that the information on this site is full and complete. When we review something or give a result we give an honest opinion as to it and you agree that such comments are fair comment. We disclaim any liability for losses that follow any such review or result given. Time is not the essence of this contract. No warranties whether express or implied are given in relation to this site or the services it offers.

We do not accept any responsibility for any virus contracted as a result of visiting this site or any of the other sites referred to. In any event we disclaim any liability for consequential loss. We disclaim any liability for loss of profit.

Copyright

The site and all material on it is our copyright and may not be copied, distributed, licensed, or reproduced in any way whatsoever, save that you are permitted to print or download extracts from it for personal use only.

Termination

We can terminate this agreement by giving 28 days notice (or forthwith if we have reason to believe you have breached the terms of this agreement). You can terminate any agreement made with us providing you have complied with all terms of this agreement and have made payment for all services ordered by giving 14 days notice. See also our Returns Policy. PLEASE NOTE that you consent to the provision of the service starting immediately and therefore you will have no right to return the items under the distance selling regulations.

Course Transfers

You agree that we are under no obligation to transfer you to another or different course after the start by you (which is deemed to be on receipt of your application form) of any course. If, in our complete discretion, we agree a transfer we shall be under no obligation to make any refund or allow any form of credit towards the new course.

Course Duration

We set no time limits for completion of our courses.

 

Technical/IT issues and Support

Whilst we will try to assist when we can, you agree that it is your sole responsibility to ensure your IT system is capable of receiving the materials by e-mail, cd, dvd , pdf or on memory stick. We accept responsibility for sending e-mails to the address you give us but no responsibility for their receipt.

We do at our discretion provide technical support, but this is not a part of this contract and we accept no responsibility for your IT/PC/software/viruses and any other problems of a technical nature with your equipment.

Returns Policy

The Distance Selling Regulations would ordinarily say that you have 7 days from the date of confirmation from us of your order to change your mind and cancel the order. In that case we would provide a full refund less the direct cost to us of the return of any items already delivered to you which (unless this is seen as a breach of the Distance Selling Regulations) would include the direct cost to us of their carriage to you and their return. However, as you consent to the service being provided immediately and as they are provided by software which you open, these regulations do not apply.

We want you to be delighted with any service we provide to you. Whilst our legal position is spelt out in plain English above and in our terms, we will consider a refund in any case where we consider that there is proper cause for complaint. We will do all we can to assist you in this case.

Certificates

Programmes with course fees of £100 or lower carry an electronic award only. Requests for replacement certificates and transcripts should be made by writing or email to the London Teacher Training College. The fee for processing replacement certificates and/or transcripts will be determined by LTTC.

Programmes with course fees of £100 or lower carry an electronic award only.

We can issue hard copy of certificates for programmes with course fees of £100 at a standard fee of £18 to cover siged for postage.

The London Teacher Training College
Dalton House
60 Windsor Avenue
London
SW19 2RR
Tel: 0208 133 2027
Fax: 0208 242 6527

Certificate in TEFL
Centre No. 170926

TEFL Courses London
Membership No. 010136b

Online TEFL Course
Membership ID: 8670